FAQ

How can I configure the color of the widget button?

You can set the color of the portal whilst integrating the widget. Further information about configurations can be found in the Developer section. If you would like to change the color of the portal following integration, then the Antourage team can help. Please send a request to support@antourage.com or contact your account manager.

How can I configure the color of the tags, namely "Live", "New"?

You can set the color of the tags whilst integrating the widget. Further information about configurations can be found in the Developer section. If you would like to change the color of the portal following integration, then the Antourage team can help. Please send a request to support@antourage.com or contact your account manager.

How can I configure the color of the labels, namely title, author, CTA "Join the full experience!"?

You can set the color of the labels whilst integrating the widget. Further information about configurations can be found in the Developer section. If you would like to change the color of the portal following integration, then the Antourage team can help. Please send a request to support@antourage.com or contact your account manager.

How does the portal behave whilst in the ‘LIVE’ state?

When the creator or producer starts broadcasting, the "LIVE" tag will appear on the button. After a short period of time the portal will animate and expand. The live stream is played in the center of the animation with the tag (LIVE) and the labels (stream name and creator) relating to that video visible. After the expanded animation is complete, the portal will collapse, the labels will fade away, the LIVE tag will be retained.

The ‘LIVE’ state is given priority over the other states of the portal. The portal transitions to the ‘LIVE’ state as soon as the creator begins broadcasting. If a broadcast is initiated whilst an animation is already live, then the portal will transition to ‘LIVE’ state after the previous animation has finished.

How will the portal behave whilst in the ‘NEW’ state?

When new content is uploaded or there is new content that is unseen by the user, the "NEW" tag is displayed on the portal. After a short period of time the portal will expand. The details of the stream are played on the labels in the expansion animation. After the expanded animation is finished, the portal will collapse, and the labels will transition back to New tag.

If any animation is in process when a new state is made available, the existing animation will be completed before starting the next. How will the portal behave whilst in the ‘Idle’ state? If there is not a live streaming video or new content that the user has not already seen, then the portal is in an "idle" state and no tag is displayed. When there is no unseen content or live video, no tag is displayed. The portal will animate and expand with the most recent unseen video playing in the center of the animation. The expanded portal will collapse after the animation has completed.

Where does the portal take users if they click on the CTA?

When a user clicks on a portal they will be transported to the Antourage experience. A sub domain providing a deep social experience that includes live broadcasts, on-demand videos, and image posts.